Award Winning Customer Service: 101 Ways to Guarantee Great Performance
AMACOM | 2007-09-12 | ISBN: 0814474543 | 256pages | PDF | 1 MB
AMACOM | 2007-09-12 | ISBN: 0814474543 | 256pages | PDF | 1 MB
Delivering top-of-the-line customer service is Job #1 for most companies, an important factor in keeping profits high and customers coming back. Customer service problems can damage not just a company�s reputation but its bottom line, so for busy managers -- and business owners with little time to search for solutions -- some fast help is needed.
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